Customer Payment Options Survey

Do you currently have a checking or savings account?^*

Do you have a debit card tied to your bank account?^*

What would motivate you to make a change from your existing banking
relationship?^*

What is the name of your current bank or credit union?^*

How long have you been with your existing bank or credit union?^*

Do you plan to get a bank account in the future?^*

How often do you use a debit card for payment transactions? ^*

What type of transactions do you use your debit card for? (Select all that apply) ^*

What other payment methods do you use most frequently? (Select all that apply) ^*

If you don’t use your debit card regularly, what is the main reason? ^*

What other payment methods do you use most frequently? (Select all that apply) ^*

Have you experienced any challenges with your debit card?^*

Do you feel that your debit card provides enough benefits compared to other payment methods? ^*

What would encourage you to use your debit card more frequently? (Select all that apply) ^*

Are there any features you wish your debit card had?^*

Would you be interested in special promotions or loyalty programs tied to debit card usage? ^*

What additional feedback or suggestions do you have to help us improve your debit card experience? ^*